🐾 Harness-friendly - We’ve tested our harness holes with multiple harness styles and sizes to make sure they sit just right on the pug — no frustrating misalignment.

🐾 Toilet-friendly - We’ve studied the art of the low squat. Our outfits are curved and raised at just the right spots to keep even low-squatting booties clean.

🐾 Size Inclusive - We design for pugs first, not “standard dogs”—so the fit is right the first time.

🐾 Fit tested by Pugs - We fit test with real pugs across a variety of shapes and sizes to ensure they hug in the right spots, leave room where it’s needed, and don’t restrict movement.

🐾 Easy Dressing & Undressing - Our outfits have generous head openings and soft, gentle stretch so nothing snags on ears or makes them feel trapped — it’s a quick glide, not a tug-of-war.

🐾 Machine Washable & Quick Drying - Our outfits are quality-tested (and pug-tested) to handle dozens of washes without falling apart or looking tired.

🐾 No Scratchy Labels - We design with pug skin in mind—no scratchy labels, just soft, breathable fabrics that are gentle on even the most delicate divas.

🐾 Australian Designed & Made - We keep quality high and costs fair — no cheap shortcuts, just outfits that last and fit your pug perfectly.

🐾 Recycled Fabric - Choosing recycled polyester diverts plastic waste from landfills and oceans, reduces energy use, and lowers carbon emissions compared to virgin polyester — making your pug’s style planet-friendly.

🐾 Unique Print - Our designs balance fun and flair with wearable style, ensuring your pug looks effortlessly adorable, no matter their vibe.

🐾 Pug Family Small Business – We’re a small family business, inspired by the pugs who run our lives

🌟80% Recycled Polyester / 20% Elastane (fabric and trim)

🧼 Wash at or Below 30 degrees
🧼 Do not Bleach
🧼 Do not Iron
🧼 Do not Dry Clean
🧼 Line Dry in Shade
🧼 Do not Tumble Dry

✔ Sizing is based on a Pug's Chest measurement with a harness on for a comfortable fit i.e. 45cm dress/t-shirt fits a Pug who has a 45cm chest measurement whilst wearing their favourite harness.

✔ If your Pug prefers a slightly snugger fit, go down a size.

✔ If your Pug's measurement is between sizes, i.e. 47cm, a 45cm dress will fit as the fabric has a 4cm stretch and will therefore still be comfortable, otherwise, chose a 50cm dress for a slightly looser fit

✔ Any issues with the size, and you can return for a different size or a refund

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring (if needed), quality check and packaging are completed for dispatch within 24 hours after the order is placed. The courier may process orders in an additional 1-2 days.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 4-7 days to arrive at their destination but can take longer from time to time. International delivery usually takes about 12 - 20 business days.
  

If our warehouse lets us know that your product is going to be delayed for any reason, we will let you know immediately and give you the option to cancel your order if you do not wish to wait.

Take a photo of the product/issue and please contact us on haylo@pugparties.com to let us know straight away. We want to get the this resolved as soon as possible, once proof of purchase has been verified.

Our returns policy lasts 30 days, so if 30 days have gone by since your purchase, please contact us anyway and let us know what the issue/problem is; we’ll work with you to try and resolve it as quickly as possible.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original
packaging, but we understand that sometimes that is not always possible and should not stop you from contacting us.

Depending on the issue/problem, we will arrange for the product to be returned to us for inspection. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund, including the cost of postage.

If you are approved, and you have requested a refund it will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

If you want a replacement product because you loved it and want your Puggie to have it, we will arrange for another to be delivered as quickly as possible. You will receive order updates as normal, so you’ll know when to expect it in your mailbox!